This is not a physical product, only an extended service plan for a product you already own. We will activate the service plan on your behalf within 24-48 business hours. No activation key will be provided.
You can only purchase a service plan on unactivated products, or within a certain time frame if your product is activated as listed below:
Drones: Activated less than 48 hours
Osmo/Ronin: Activated less than 30 days
Zenmuse: Activated less than 48 hours
To make a DJI Care Refresh claim, please contact DJI Support
1 (818) 235-0789
support.us@dji.com
DJI Care Refresh Replacement Deductibles
| Service Duration | First | Second | Third |
Flyaway |
| 1 Year | $29 USD | $39 USD | N/A | $219 USD |
| 2 Years | $29 USD | $39 USD | $49 USD | $219 USD |
