Are you a drone enthusiast, an aerial photographer, or a professional drone pilot? If so, you probably know how exhilarating and rewarding it can be to capture stunning aerial shots with your DJI drone. However, every flight comes with some level of risk, as accidents and mishaps are an unfortunate reality. This is where DJI Care Refresh steps in to save the day, offering you a safety net and peace of mind for your beloved flying companion.
What is DJI Care Refresh?
DJI Care Refresh is a comprehensive and worry-free protection plan provided by the world's leading drone manufacturer, DJI. It is designed to cover accidental damage to your drone, providing you with the confidence to fly without fear of high repair costs in the event of an unfortunate incident. While DJI drones are engineered with utmost precision and cutting-edge technology, accidents can still occur, such as crashes, water damage, or even flyaway incidents. With DJI Care Refresh, you can fly with greater reassurance, knowing that your investment is protected.
How Does DJI Care Refresh Work?
Purchasing DJI Care Refresh is a straightforward process. When you buy a new DJI drone, you have the option to add DJI Care Refresh within 48 hours of activating your drone. If you happen to miss the opportunity to add DJI Care Refresh to your newly purchased drone within the initial 48 hours, don't worry, there's still a chance to secure this valuable service. Simply get in touch with DJI support and follow their guidelines to provide video verification. If your request is approved, you'll have the option to add DJI Care Refresh to your drone and enjoy the added protection and peace of mind for your device. It's important to note that the process may vary slightly depending on your location, so it's best to check DJI's official website for specific details.
Once enrolled, DJI Care Refresh covers up to two replacements per year of coverage. If you purchase a one year plan, you'll receive two replacement claims. If you purchase a two year plan, you'll receive four replacement claims. Each claim is subject to a deductible which varies depending on the drone model.
What Does DJI Care Refresh Cover?
DJI Care Refresh covers a wide range of accidents and damages, including collisions, crashes, water damage, flyaway, signal interference accidents, and even user errors. It is primarily intended for sudden and accidental damage caused by flying mishaps.
The Benefits of DJI Care Refresh
Peace of Mind: The most significant advantage of DJI Care Refresh is the peace of mind it provides. Knowing that your investment is protected against accidental damages allows you to focus on enjoying your flights and capturing stunning visuals without unnecessary worry.
Fast and Easy Replacements: In the unfortunate event of an accident, DJI's repair services are renowned for their efficiency. They aim to get you back in the air as quickly as possible, ensuring minimal downtime and disruption to your drone operations.
Expert Technical Support: DJI Care Refresh not only covers physical damages but also provides access to DJI's technical support team. Whether you need assistance with troubleshooting or have questions about your drone's features, their experts are there to help.
Savings on Repairs: Without DJI Care Refresh, repair costs for drones can be significant, especially for high-end models. With Care Refresh, you'll pay a much lower service fee for each replacement, saving you money in the long run.
The Replacement Process
Accident Occurs: If you experience an accident that damages your DJI drone and it is covered by DJI Care Refresh, you can proceed to initiate a replacement request.
Contact DJI Support: To initiate the replacement process, you'll need to contact DJI Support through the official DJI website or the DJI Support app. They will guide you through the steps and provide the necessary information to proceed.
Verification Process: DJI Support will review the details of the drone and verify whether it qualifies for a replacement under DJI Care Refresh. It's essential to provide accurate information during this stage.
Shipping Your Drone:Â DJI Support will provide instructions on how to ship your damaged drone to their repair center. It's essential to follow their packaging and shipping guidelines to ensure the safe transit of your drone. If your drone is non-recoverable, DJI will assist you in making a flyaway claim.
Service Fee Payment: If the accident is deemed eligible for a replacement, you'll need to pay a small deductible fee for each replacement. The amount of the deductible depends on your drone model and the type of DJI Care Refresh claim you are making. (accidental or flyaway).
Drone Evaluation and Replacement: Once DJI receives your damaged drone, their expert technicians will assess the extent of the damage. If the damage is confirmed to be covered by DJI Care Refresh, they will replace it with another unit that is either new or equivalent to new in terms of performance and reliability once the deductible fee has been paid.
Return of Replaced Drone: If your drone is replaced, DJI will ship the replacement drone to you.
Resuming Flight Operations: Once you receive your replaced drone, you can resume your aerial adventures and continue capturing breathtaking footage and photos.
Conclusion
In conclusion, DJI Care Refresh is a must-have for anyone who values their DJI drone and wants to fly with peace of mind. Accidents can happen to even the most experienced pilots, and having a reliable protection plan like DJI Care Refresh ensures that your investment is safeguarded against the unexpected.
Remember, the best time to purchase DJI Care Refresh is within 48 hours of activating your drone or within the eligibility period for existing drone owners. By doing so, you're taking a proactive step to safeguard your passion for aerial photography and ensure countless worry-free flights with your beloved DJI drone. So, spread your wings and capture the world from new heights, knowing that DJI Care Refresh has got your back!
Browse DJI Care Refresh plans here.
